FAQ
We Answered All Your Curiosity
Everything you need to know before booking a professional deep cleaning service with Cascade Cleaning SA.
General Questions
Everything you need to know before booking our excellence cleaning services.
We service Gauteng, including Johannesburg, Pretoria, Centurion, Midrand and surrounding areas. Travel fees may apply depending on distance.
Yes. We use professional cleaning equipment including extraction machines, steam cleaners and high-pressure machines. You don’t need to provide anything.
Yes. A minimum call-out fee may apply depending on the job size and location.
Yes. All work is done using professional methods and equipment to ensure consistent, high-quality results.
Services Questions
Answers about what’s included, how it works, and what to expect during your cleaning.
Standard cleaning includes dusting, vacuuming, mopping, kitchen and bathroom cleaning, and trash removal.
Yes, we do! Deep cleaning covers areas often missed during routine cleanings, such as behind appliances and baseboards.
Of course. During booking, you can add special instructions or request add-ons like fridge cleaning or interior windows.
You’ll receive real-time updates via SMS or email once the cleaner is on the way.
Pricing Questions
Helpful information about payments, rates, and how to schedule your service.
Prices depend on the size of your space, type of service, and duration. You’ll see the full quote before confirming.
Cancellations made within 24 hours of the appointment may incur a small fee to compensate our team.
We accept major credit cards, bank transfers, and secure online payments through our platform.
Yes! You can easily reschedule from your dashboard up to 12 hours before the service.
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Cascade Cleaning SA
Professional deep cleaning specialists delivering high-quality carpet, upholstery, mattress, pressure washing, and surface cleaning services across Gauteng — with plans to expand nationwide. Reliable. Professional. Results-driven.
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